The John Lewis Partnership is a visionary and successful way of doing business, boldly putting the happiness of Partners at the centre of everything it does. It's the embodiment of an ideal, the outcome of nearly a century of endeavour to create a different sort of company, owned by Partners dedicated to serving customers with flair and fairness.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 29/09/2011
  1 out of 5

  Bought a laptop from John Lewis, it packed up after a week. It just sat on my desk, I hadn't moved it yet. Under their policy, they claim to give you a return in such a scenario. I called up, went through troubleshooting and was told to go to the store for the replacement. In store, the woman who saw me told me the computer looked old, she wouldn't replace it and I was trying to pass off an old computer as new to rip off the store. I said this wasn't the case and she called me a liar. I got the..

• 23/01/2012
  1 out of 5

  This is some feedback for you about my very poor experience of using Johnlewis.com I ordered an Android tablet from you on the 13th Jan, after checking that it was in-stock on the website. My card was debited and I was informed by email and on the website that the product had been dispatched. On the 20/1/2012 I chased customer services to find out why it had not been delivered, and was told that it was not in stock, and was supplied by a third party vendor. The vendor was out of stock,..