Laura Ashley is one of the worlds best loved lifestyle brands, producing the finest seasonal collections for home fashion. From our humble beginnings, when Laura and Bernard Ashley started printing fabric on their kitchen table in 1953, Laura Ashley has grown into a hugely successful business.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 22/11/2011
  5 out of 5

  Went into the Laura Ashley store in Bolton with my partner to look at sofas as they were advertising 50% off for that particular weekend!
  
  We ordered a large 2 seater sofa and a small 2 seater sofa from the Gloucester range and chose, with great help from the assistant, 2 separate fabrics to compliment thehe look of our room.
  
  We were quoted a 12 weeks lead time (not ideal but the best things come to those who wait!)
  
  Sofas were delivered this week. The delivery team were courteous, polite, informative and wore shoe protectors when coming into my home. They unpacked the goods, talked us through the care procedure and took away all packaging and left the sofas in the place were we requested.
  
  The sofas look classy, timeless and feel very good quality. We are delighted with our purchase and have since been back into the store to buy cushions, throws and accessories.
  
  All in all a very satisfying experience, a quality product and a look that gets people talking when they visit!
  
  Never mind buying just because you want it now and express delivery. Choose carefully, be patient and you will be glad you did so!
  
  Well done Laura Ashley

• 21/10/2011
  4 out of 5

  Ordered ready made curtains on the strength of my measuring, but when we had our curtain track fitter round he said my measurements were out. I was very worried and stressed thinking it would be impossible to change them, as we had ordered them a few days before. Contacted Customer Service who were friendly and very helpful and said it wouldn't be a problem 'shock & relief'. Was worried after what i had read on here about their staff.
  
  We had a couple of phone calls back & forth confirming the details and that the manufacturers had the new measurements. We did ask them to email and confirm our request so we had something in writing, but they didn't do this, so we had to rely on a verbal confirmation and keep our fingers crossed. Also they didn't charge us the extra costs for the new measurements (as the curtains were now bigger than before) which was also good of them.
  
  Curtains arrived 3 weeks before they were due. All sizes were correct so customer services did do their job 'hooray'. My only complaint would be that they were in a box folded over quite a few times so they were not 'ready to hang' as quoted as they all needed pressing.
  
  Pleased with the overall quality and fabric, and happy that customer services were efficient and helpful due to my mistake. I would use again