Laura Ashley is one of the worlds best loved lifestyle brands, producing the finest seasonal collections for home fashion. From our humble beginnings, when Laura and Bernard Ashley started printing fabric on their kitchen table in 1953, Laura Ashley has grown into a hugely successful business.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 18/08/2011
  1 out of 5

  I wish there was an option to give no stars in rating Laura Ashley. I loathe Laura Ashley; the staff are lovely and polite when they are taking your money, BUT when you report a fault ) they get VERY nasty indeed. Problem - 6 month old sofa pads going so flat that you can feel the framework through them.I kid you not, the pads go so flat the framework actually makes my leg go numb. They sent out a technician to check the sofa out. He asked me how I maintained the sofa. I said I rotated the seat..

• 30/09/2011
  1 out of 5

  8 weeks ago we placed our order for 2 bedside cabinets! We got a call telling us they could deliver this Friday. This wasn't convenient, but we were told to lump it or cancel. My mother offered to come & receive the delivery. However, on the day, we got a call saying our road was too narrow and they were unable to deliver in the 18 tonne lorry. If we wanted a special delivery we would have to pay £60.
  This all seems reasonable, except our road is perfectly normal for all manner of lorries, tractors and trucks. We have had all of our furniture delivered down the same road. We have never had a problem.
  
  When we phoned customer services to see what could be done they were rude and abrasive " have u read he terms and conditions" " deliver elsewhere" where would be suitable I wonder? Felixstowe docks??? Absolute joke. A furniture company that cannot deliver furniture!
  
  Never again