As one of the UK's leading retailers, we sell stylish, high quality, great value clothing and home products, as well as outstanding quality food, responsibly sourced from around 2,000 suppliers globally.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 30/11/2011
  2 out of 5

  I am very disappointed with M&S's level of efficiency on customers' enquiries. I have enquired about the availability of the Cheese Tasters for over 3-6 months and till now I have not gotten any Cheese Tasters on hand. The last time I checked with the store's staff, they said that when the items were brought in, they were already expired thus were taken down from the shelves. I have sent an emailed to M&S on my feedback and I was told that the stocks were coming in which was why I went into the store to look for them. If M&S in Singapore isn't able to bring in this item on time or successfully, please just scrape this product and announce it to your customers instead of just keeping mum about it and constantly making your customers disappointed. I'm applauded to hear that the expired Cheese Tasters were being displayed on the shelves before I got into the store and a handful of them were being purchased as well. I have been a loyal customer to M&S and this issue really annoys the hell out of me

• 09/06/2011
  3 out of 5

  The item itself looks great but nominated day delivery went by the board after causing unnecessary waiting. Item arrived the following day, driver unaware it was due earlier. Turning to Marks and Spencer's website for help I found it very poor with lists of irrelevant "Frequently asked questions" being offered instead of easy access. Finally this review format forces me to comment on shop layout though i bought online!! Tricia..