As one of the UK's leading retailers, we sell stylish, high quality, great value clothing and home products, as well as outstanding quality food, responsibly sourced from around 2,000 suppliers globally.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 09/06/2011
  3 out of 5

  The item itself looks great but nominated day delivery went by the board after causing unnecessary waiting. Item arrived the following day, driver unaware it was due earlier. Turning to Marks and Spencer's website for help I found it very poor with lists of irrelevant "Frequently asked questions" being offered instead of easy access. Finally this review format forces me to comment on shop layout though i bought online!! Tricia..

• 20/09/2011
  1 out of 5

  Brought a Toronto table from website- had to have 3 delivered in the end- all damaged, poor quality and very poor packaging- needless to say after 3 attempts i gave up and went elsewhere. Shocking!!!! Customer Services were appologetic but after a 20 minute hold to get through whilst be charged 10p per minute for the privelage i should think so!!!! Not the first bad experience ive had from their website- previous to that ordered a dress which not only turned up in the wrong size, but they duplicated..