As one of the UK's leading retailers, we sell stylish, high quality, great value clothing and home products, as well as outstanding quality food, responsibly sourced from around 2,000 suppliers globally.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 01/01/2012
  1 out of 5

  Returned a shirt to swap the colour but due to the item (purchased only a few weeks ago) now being in a sale I was only credited with half the original cost. The net result was that I had to pay £45 for a £29. shirt.
  I complained but was told "tough" thats our rules.
  They choose to devalue the shirt not me.
  The result is they have lost a life long customer.
  The sad thing was the attitude of the assistant whose surly manner was to the point of well we have got more customers.
  Not for much lomger I suspect as I will never use them again for myself or my children.

• 20/01/2012
  2 out of 5

  I always liked M&S jumpers and their dark blue stretch jeans. I also used to buy their trainers.
  
  The Jumpers now go into holes around the label in the neck and they never seem to have average person sizes in stock in jeans. I suppose the stock control system don't work properly. The staff(what few their are) are a snooty bunch who don't care about their jobs.
  
  Frankly M&S are like the late British Leyland. Past it and on the way out