As one of the UK's leading retailers, we sell stylish, high quality, great value clothing and home products, as well as outstanding quality food, responsibly sourced from around 2,000 suppliers globally.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 20/09/2011
  1 out of 5

  Brought a Toronto table from website- had to have 3 delivered in the end- all damaged, poor quality and very poor packaging- needless to say after 3 attempts i gave up and went elsewhere. Shocking!!!! Customer Services were appologetic but after a 20 minute hold to get through whilst be charged 10p per minute for the privelage i should think so!!!! Not the first bad experience ive had from their website- previous to that ordered a dress which not only turned up in the wrong size, but they duplicated..

• 23/11/2011
  1 out of 5

  I am currently in the middle of trying to talk to someone who actually knows how to sort out a complaint- however everyone I have encountered couldn't care less. I bought a DSi- collected it from the store when we looked at it at home the box had been opened and the DSi used!!!!
  I called and asked how they could fix it- he said take it back to any store, I took it back to the store I collected it from, but they couldn't take it back- so I took it back to a main store who also would not take it back. They then told me to post it back nut the returns label was incorrect!
  I was told to put a letter inside to say I just wanted a new DSi- but they refunded then a whole heap of problems before and now no one will listen to my complaint.
  If I could award them 0 stars I would- shocking service