As one of the UK's leading retailers, we sell stylish, high quality, great value clothing and home products, as well as outstanding quality food, responsibly sourced from around 2,000 suppliers globally.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 28/08/2011
  1 out of 5

  Order £90 worth of clothing and selected "Nominated Day Delivery" for £4.95, selecting Saturday. The delivery time is (ludicrously) 7am-9pm. I waited in ALL DAY and ALL EVENING for this delivery, which never came. I tracked it on the website as being "out for delivery". Phone M&S the following day, they couldn't help, saying that it would probably arrive on Tuesday. When I explained that I actually work for a living and won't be home on Tuesday, they told me that they'll leave a card for me to..

• 20/01/2012
  2 out of 5

  I always liked M&S jumpers and their dark blue stretch jeans. I also used to buy their trainers.
  
  The Jumpers now go into holes around the label in the neck and they never seem to have average person sizes in stock in jeans. I suppose the stock control system don't work properly. The staff(what few their are) are a snooty bunch who don't care about their jobs.
  
  Frankly M&S are like the late British Leyland. Past it and on the way out