Laura Ashley is one of the worlds best loved lifestyle brands, producing the finest seasonal collections for home fashion. From our humble beginnings, when Laura and Bernard Ashley started printing fabric on their kitchen table in 1953, Laura Ashley has grown into a hugely successful business.

A random selection of reviews taken about this merchant. PLEASE NOTE: These are invidual opinions, and not our own experiences.

• 21/10/2011
  4 out of 5

  Ordered ready made curtains on the strength of my measuring, but when we had our curtain track fitter round he said my measurements were out. I was very worried and stressed thinking it would be impossible to change them, as we had ordered them a few days before. Contacted Customer Service who were friendly and very helpful and said it wouldn't be a problem 'shock & relief'. Was worried after what i had read on here about their staff.
  
  We had a couple of phone calls back & forth confirming the details and that the manufacturers had the new measurements. We did ask them to email and confirm our request so we had something in writing, but they didn't do this, so we had to rely on a verbal confirmation and keep our fingers crossed. Also they didn't charge us the extra costs for the new measurements (as the curtains were now bigger than before) which was also good of them.
  
  Curtains arrived 3 weeks before they were due. All sizes were correct so customer services did do their job 'hooray'. My only complaint would be that they were in a box folded over quite a few times so they were not 'ready to hang' as quoted as they all needed pressing.
  
  Pleased with the overall quality and fabric, and happy that customer services were efficient and helpful due to my mistake. I would use again

• 19/10/2011
  1 out of 5

  Bought the Padstow 2 seater sofa and the 2 seater sofa bed after a year both are not fit for purpose. The base cushions are feather filled which basically means after a year you are sitting on a flat pillow very very very uncomfortable. The sofa bed is supposed to be a double it is not it is a single very hard piece of rubbish! I complained to Laura Ashley who sent a 'tech guy' round to weigh the cushions he did this, ticked a box that said they weigh what they should and left... this is all they have to do to solve any sofa problems, apparently that means the sofas are how they should be. So Laura Ashley sofas which are all feather filled by the way will only last you roughly a year before becoming totally unusable! Not good value for money awful uncaring customer service! Waste of money!!